Shipping policy
Last Updated: June 11, 2026
At Tivoria, we strive to provide a dependable and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered, as well as important information regarding tracking and delivery timeframes.
Order Processing
Orders are typically processed within 2–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays. Orders placed during these periods will be processed on the next available business day.
Occasionally, processing times may be affected by factors such as increased order volumes, transportation interruptions, weather conditions, or other operational circumstances. When delays occur, orders will be processed and dispatched as soon as reasonably possible.
Delivery Time
Once an order has been processed and shipped, the estimated delivery timeframe is:
30–45 business days
Delivery times may vary depending on the destination, local carrier operations, customs procedures, and other factors that may influence transit times.
Please note that delivery estimates are provided for reference purposes and are not guaranteed.
Shipping Rates
Shipping costs vary depending on the destination and available shipping methods.
Any applicable shipping fees, available shipping options, and promotional shipping offers will be displayed during checkout before payment is completed.
Order Tracking
After your order has been shipped, a tracking number will be sent to the email address associated with your order.
You may track your shipment through:
Please allow a short period after shipment for tracking information to become available within the carrier's tracking system.
Delayed or Lost Shipments
If your shipment appears delayed, is not updating, or has not arrived within the expected timeframe, please contact us at:
Our team will review the shipment status and provide assistance based on the information available from the carrier.
Shipping Information Accuracy
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
Tivoria is not responsible for delivery issues, delays, or additional costs resulting from incorrect, incomplete, or undeliverable address information submitted at the time of purchase.
If you notice an error in your shipping details, please contact us as soon as possible after placing your order.
Shipping Availability
Certain destinations may be unavailable due to carrier limitations, local regulations, or delivery restrictions.
If we are unable to ship an order to a selected location, we will notify you and provide any available alternatives where applicable.
Contact Information
If you have any questions regarding shipping, delivery, tracking, or order status, please contact us:
Store Name: Tivoria
Legal Representative: Mackenzie Cline
Email: admin@tivoria.shop
Phone: +1 217-251-5987
Business Address: 313 Oak St, Paris Illinois 61944, United States